Frequently Asked Questions
Everything you need to know about your Popilush order and products.
How do I choose the right size for my shapewear?
We recommend checking our detailed size guide on each product page. For the best fit, measure your bust, waist, and hips. If you are between sizes, we generally suggest sizing up for comfort or sizing down for extra compression.
How long does shipping take?
Standard shipping typically takes 7-12 business days, while express shipping takes 3-5 business days. Please note that processing time at our warehouse can take an additional 1-3 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be unworn, unwashed, with all tags attached and in their original packaging. For hygiene reasons, some items like adhesive bras or certain intimates may be final sale.
How should I wash my Popilush garments?
To maintain the elasticity and compression of your shapewear, we recommend hand washing in cold water with mild detergent. If using a machine, use a laundry bag on a delicate cycle and always air dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna in select regions.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can request a cancellation or modification within 2 hours of placing your order by contacting our customer support team.